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Key Insights on User Experience and Digital Performance

insightsMay 24, 2018

In today’s digital landscape, user experience (UX) is a critical determinant of online success. The iProspect Performance UX Index provides a comprehensive analysis of the UX metrics that significantly impact digital performance. By understanding these metrics, businesses can optimize their online presence, enhance customer satisfaction, and drive better business outcomes. This report dives into the key findings of the Performance UX Index, offering valuable insights for brands looking to improve their digital strategies.

How we Developed our UX Measurement Framework


To continuously improve the user experience, businesses must ensure that they address two critical levers: Search Engine Optimisation and Conversion Rate Optimisation. With the increasing convergence of these two disciplines, iProspect identified the need for a new holistic measurement framework. This is why we developed the Performance UX Index. 

This report reveals the key tactics and metrics that result in good Performance UX and outlines new optimisation opportunities for businesses. 

What is the iProspect Performance UX Index?

The iProspect Performance UX Index is a specialized report that evaluates the effectiveness of various UX elements across digital platforms. This section provides an overview of the index, explaining its purpose and the methodology used to assess user experience.

Key Metrics Evaluated in the Performance UX Index

This section breaks down the essential UX metrics covered in the report, such as page load speed, mobile responsiveness, and navigation ease. Understanding these metrics is crucial for brands aiming to optimize their digital presence.

How UX Impacts Business Performance

Good UX design is more than just aesthetics; it’s a vital factor in driving conversions, reducing bounce rates, and increasing customer loyalty. This section explores the direct correlation between UX and business performance, supported by findings from the Performance UX Index.

Industry Benchmarks and Best Practices

 The Performance UX Index offers industry benchmarks that help businesses compare their performance against competitors. This section discusses best practices for improving UX based on these benchmarks, providing actionable insights for digital marketers.

Download UX Performance Index – How we Measure Success